![]() The instructions are in the release notes as a known issue: Once you have, I would suggest disabling Secure Boot as we know that there is an issue with Surface Pro/2 and Encryption Desktop 10.3.2.įor the Surface Pro 2, you need to "activate" the cover (whether it's a Touch or Type cover). I'll let others jump in (including our fine, fine Support folks) on recovering. Note that we did not encounter the "slightly scary red screen" when we were working on the issue. I know you have a Surface Pro 2 but it's the same issue. Note that this is an issue with the Microsoft Surface Pro laptop and could be resolved by Microsoft in the future. For more information, refer to the instructions that came with your system. To temporarily work around this issue, disable Secure Boot in your system UEFI settings. Symantec Drive Encryption is incompatible with Microsoft Surface Pro laptops when Secure Boot is enabled (a boot failure occurs when restarting your system after encrypting it). Incompatibility with Microsoft Surface Pro laptops when Secure Boot is enabled on Microsoft Windows 8/8.1 UEFI systems.You wouldn't need to RTFM, this is documented as a known issue in the release notes: Hi Dave! I'm glad to hear that 10.3.2 worked like a charm for you for your email!
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